PRIVACY POLICY

Welcome to http://www.ournewhope.com The official website on which this Policy is hosted, is owned, and managed by New Hope Church.  

Please read carefully this privacy policy because it tells you how New church collect,  use, disclose, transfer, store, retain or otherwise process your information, whether  provided through the website, or acquired directly by any other means, and will be dealt  with in accordance with the Law and regulations in the United States. 

By continuing to navigate through this website, you are accepting the terms and  conditions of use, which govern Newl church’s relationship with you. 

By providing Personal Data, including by use of this website, you agree to allow us to  contact you, including by mail, email, telephone or SMS text message, in connection with  our charitable purposes: 

a. for our legitimate interests, in accordance with current data protection regulations; or b. on the basis of the consents you have given. 

WHAT INFORMATION WE COLLECT 

There are many places at our site where you can share your personal information with us,  and where you can communicate with others. 

PERSONAL INFORMATION 

New Hope Church collects general information about users and members such as name,  email address, contact details to reach you out. We may also collect this and other types  of personal information throughout the course of interacting with you, for example when  you make an enrollment for one service or being an acting member of our core groups, as well as, during the registration process for participating in events or  conferences. The website will not collect any personal information about visitors to the  website except when they knowingly provide it. 

In order to perform Tithe, donations and payments to New Hope Church, all Users will need  to submit certain personal information about themselves through a form (as prompted  by the Website and/or Application), including their name, phone number, postal and  email address. Users may be asked to submit further information once in a while. 

THE TYPES OF PERSONAL INFORMATION COLLECTED BY US INCLUDE: 

• Personal details such as your title, name and date of birth. 

• Contact details such as postal address, post code, email, mobile and telephone  numbers. 

• When relevant to our mission, demographic information such as marital status,  nationality, education, employment/qualifications and family details.

• Financial information such as bank account details, for processing donations and  transactions. 

• spouse and family details when you jointly volunteer, register for events, and/or register  your children for any reason at New Hope Church. 

• Employee and volunteer data such as qualifications, languages and experience. 

• Records of your contact with us. 

• Photographs provided by you or taken at New Hope Church services or events. 

SENSITIVE PERSONAL INFORMATION 

We may collect, store and protect sensitive personal information such as: 

• Health information provided during pastoral meetings and /or Prayer request. 

• Health information to assist attendance at Church services and events. 

• Religious information (attendance at Church events / activities, personal faith  decisions, baptism, etc.) 

• Prayer requests. 

USE OF INFORMATION AND DATA 

Your personal information will be dealt with in accordance with the Law. It is never sold,  nor given away. It is only shared with others where you have given consent or where it is  permitted or required either contractually or legally. 

We utilize the information you provide for the purposes for which it was originally  collected, for example, to respond to your email or to provide the programs or services  you requested. We may in addition use this information to help us improve the content  and functionality of our website, to better understand the needs and interests of the  people and organizations that operate our website, and to improve our programs and  services. 

HOW PERSONAL INFORMATION IS COLLECTED 

• Personal Data is collected each time you are in contact with us, for example, when  you: 

• Visit the website (see the Cookies Policy). 

• Make a donation to New Hope Church. 

• Register for a New Hope service, event or conference. 

• Register for participating in a core group

• Apply for volunteering at New Hope Church. 

• Provide your contact details, in writing or orally, to New Hope Church        staff or volunteers. 

• Contact us by means such as email, text, letter, telephone. 

• Have face to face meetings with staff and volunteers. 

• Access social media platforms such as New Hope facebook page, Church Center App,  and Bible Engagement Project app.

REGISTRATION.  

Our site gives you the opportunity to register with us, and sometimes registration is  required before certain site features can be used. Our registration forms may request your  contact information (such as your name, email address, phone number, etc.),  demographic information (like marital status), and profile data (such as your day of birth,  language preference, listening/viewing preferences, etc.). For some available  applications You may be assigned a site username and/or password. For our internal  purposes, we use this information to communicate with you and provide the services you  have requested, and to provide a more personalized experience on our sites. We use  profile information about our audience in order to improve our service, for research  purposes, marketing/promotional purposes and/or for industry reporting purposes,  among others. By visiting our sites, you affirmatively consent to our collection and use of  your data. 

NEWSLETTERS AND COMMUNICATIONS.  

Our registered users and customers may receive newsletters, email communications, or  communications through other channels for, among other purposes, the promotion of a  product or service from our church. 

COMMUNICATIONS WITH US.  

We have features where you can submit information to us (such as when contacting us  with a question or prayer request). We may retain your emails and other information you  submit to us for our internal purposes, and to help us to serve you better. 

COMMUNICATIONS WITH OTHERS.  

We may offer features where you can send information to others. We will use the contact  information you enter to send the information requested. 

AUTOMATIC DATA COLLECTION 

Our web site may have features that automatically collect information from users to assist  us in creating sites that honor our users’ preferences and serve their interests and needs. 

Our website uses cookies, they are small data files that are stored on your hard drive or in  your device memory when you visit a website or view a message. Some cookies are used  to make login to our sites easier (such as by remembering usernames and passwords).  

As you navigate through and interact with our Website or Application, we may use  automatic data collection technologies to collect certain information about your  equipment, browsing actions and patterns, including:

• Details of your visits to our Website or Application, including traffic data, location data,  logs and other communication data and the resources that you access and use on  the Website. 

• Information about your computer and internet connection, including your IP address,  operating system and browser type. 

• Information about the type of mobile device you use, your mobile device unique  device ID, its IP address, operating system, and internet browser, and information on the  way you use the Application. 

We also may use these technologies to collect information about your online activities  over time and across third-party websites or other online services (behavioral tracking),  including but not limited to Analytics. Such technologies utilize unique analytic  advertising features and implement cookie data collection which is then transferred to  third parties. All information as collected and shared by Analytics tools regarding your visits to this site is governed by Google’s Privacy Policy. You can prevent Google Analytics  from recognizing you on return visits to this Site by disabling cookies on your browser. 

We currently do not respond to Do Not Track signals. 

The information we collect automatically is statistical data and does not include personal  information, but we may maintain it or associate it with personal information we collect  in other ways or receive from third parties. It helps us to improve our Website and  Application and to deliver a better and more personalized service, including by enabling  us to: 

• Estimate our audience size and usage patterns. 

• Store information about your preferences, allowing us to customize our Website or  Application according to your individual interests. 

• Speed up your searches. 

• Recognize you when you return to our Website or Application. 

DATA COLLECTION FROM CHILDREN 

Our Website and Application are not intended for children under 18 years of age. If you  are under 18, you may use the Website and Application only with the involvement of a  parent or guardian. No one under age 18 may provide any personal information to or on  the Website or Application. 

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES 

Some content or applications on the Website may be served by third-parties, including  content providers and application providers. These third parties may use cookies alone  or in conjunction with web beacons or other tracking technologies to collect information  about you when you use our Website. The information they collect may be associated  with your personal information or they may collect information, including personal  information, about your online activities over time and across different websites and others online services. They may use this information to provide you with interest-based or other  targeted content. 

We do not control these third parties' tracking technologies or how they may be used.  However, these third parties may provide you with ways to choose not to have your  information collected or used in this way.  

LINKS AND SOCIAL MEDIA 

This website may also include links to other websites or may provide social media buttons,  permitting sharing web content directly to a social media platform, such as Facebook,  Instagram, Vimeo and Church center app. 

We do not endorse those application we use and have no responsibility for the content  unless posted by or approved by us nor are we responsible for the cookies such websites  may contain. 

We do not endorse social media website(s) and have no responsibility for the content  unless posted by or approved by us nor are we responsible for the cookies such websites  may contain. 

Use of such buttons or links is at your own risk and you must verify authenticity of sites  before posting or providing personal information on such sites. 

We do not ask for passwords or personal details on social media. 

PROTECTION OF PERSONAL INFORMATION 

New Hope Church takes reasonable protections including administrative, technical, and  physical measures to properly safeguard your personal information against loss, theft,  and misuse, as well as against unauthorized access, disclosure, alteration, and  destruction. Any payment transactions will be encrypted during transition. 

Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the  security of your personal information transmitted to our Website or Application. Any  transmission of personal information is at your own risk. We are not responsible for  circumvention of any privacy settings or security measures contained on the Website. 

Where we have given you, or where you have chosen security codes (username,  password, memorable word or PIN), which enable you to use any online service, you are  responsible for keeping these security details confidential. 

CHANGES TO PRIVACY POLICY 

New Hope Church may amend or update this privacy policy from time to time, with or  without notice to Users. All Users agree to be bound by the privacy policy that is in effect  at the time they access the Website or use the Application.

RETENTION 

New Hope Church will retain your personal information for the period necessary to fulfill the  purposes outlined in this Privacy Policy unless a longer retention period is required or  permitted by law.

For additional  information about privacy policies of those applications we use please consult following links:

Brightwheel Facebook Google church center app vimeo THE PARENT CUE APP Bible Engagement project